# Engine: Test. Every role, every skill, before a customer sees it.

![](/assets/einstein-hats.svg)
The loop, phase 02 of 04

# Test. Before a customer sees it.

Preview every AI role. Run procedures against synthetic users. Watch the audit trail your regulator will read.
  [See it in action→](/en/contact-us/)
Why Test

## The wrong answer should never reach a real customer.

Most AI gets shipped without a way to audit it. The wrong answer reaches a real customer before anyone notices. Test changes the order. Every role, every skill, every language gets previewed and simulated against synthetic users first. Your auditor reads the trail. So do you.

How Test works

## Preview, simulate, audit. Repeat.

01

### Preview the role.

See what the agent will say, in every language, before you ship it.

02

### Simulate the skill.

Run agentic skills against synthetic users to confirm they behave as defined. Catch the wrong answer before a real customer hears it.

03

### Audit the decision.

Per-interaction trail with timestamp, decision path, model used, and source citation. Your auditor can read it. So can you.

## Test before you ship. Audit after you ship. Stay in control either way.

Inside Test

## Every answer points back to its source.

Read the decision behind any interaction in seconds. Source citation, decision path, model used, timestamp. The trail your regulator wants is ready before they ask.
              unless.com/en/dashboard/test/quality       [![](/assets/svg/icon-light.svg)](/)
Dashboard

## Quality reports

| Report | Score | Passed | Actions |
| --- | --- | --- | --- |
| May 7, 2026 9:56 AM | 76%  ▲ | 22 out of 29 | [open report](#) |
| May 7, 2026 9:52 AM | 21%  ▲ | 6 out of 29 | [open report](#) |
| May 7, 2026 9:20 AM | 0%  ▸ | 0 out of 29 | [open report](#) |
| May 6, 2026 6:14 PM | 72%  ▲ | 21 out of 29 | [open report](#) |
| May 5, 2026 4:02 PM | 69%  ▼ | 20 out of 29 | [open report](#) |

Next in the loop
 [Phase 03
Deploy

One agent. The whole journey. Memory across all of it.](/en/engine/deploy/)   See it applied [See how Test underpins our trust posture →](/en/trust/)                  unless.com/en/dashboard/train/knowledge       [![](/assets/svg/icon-light.svg)](/)
Dashboard

## Knowledge base
        6 sources · knowledge base
 - Engineering wiki ·  1.2k docs      Connected
- Sales playbook ·  348 docs    Team only   Connected
- Team Assistant ·  5.8k tickets      Connected
- Public docs site ·  89 pages      Syncing
- Compliance library ·  0 docs      Error
- Pricing & contracts · Not connected     Disconnected
                  ![](/assets/einstein-hats-paper.svg)
## Audit before your auditor does.

Preview every role. Simulate every skill. Read the trail before a customer ever sees it.
[Book a pilot→](/en/contact-us/)[Read the Deploy phase](/en/engine/deploy/)