# Agents — Unless design system

Product

# Agents
  [Customer Agent](/en/design/product/agents/)[Team Assistant](/en/design/product/agents/team-assistant/)[Help Center](/en/design/product/agents/help-center/)
## Team Assistant — internal-facing, dark theme

The internal-team-facing variant. Same agent surface, dark theme on navy. Four stages of the helpdesk workflow - empty inbox, reply, customer context, audit trail - rendered as static thumbnails. The Team Assistant runs INSIDE the team's existing helpdesk; the empty state shows its idle look before a ticket arrives.


*Stage 1 · Empty (idle)*
    Team Assistant    ![](/assets/svg/icon-light.svg)     Lorem ipsum dolor sit…

*Stage 2 · Answer*
    Team Assistant
### Lorem ipsum dolor sit amet?
  ReplyContextAudit
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
  Send replyAdd context     Lorem ipsum dolor sit…

*Stage 3 · Context*
    Team Assistant
### Lorem ipsum dolor sit amet?
  ReplyContextAudit
Customer context

Lorem ipsum customer

Recent activity

 - Lorem ipsum · 2 days
- Consectetur · 5 days
     Lorem ipsum dolor sit…

*Stage 4 · Audit*
    Team Assistant
### Lorem ipsum dolor sit amet?
  ReplyContextAudit
Decision trail

 - **Lorem ipsum dolor** Sed do eiusmod
- **Consectetur adipiscing** Ut labore et dolore
     Lorem ipsum dolor sit…            [Agents · Customer Agent](/en/design/product/agents/)     [Agents · Help Center](/en/design/product/agents/help-center/)