# Know-how — Blog — Unless

Know-how 1 – 9 of 21

# Know-how
        [![Changelog](/_astro/know-how-changelog-hero.HcCEeVt0.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/changelog/)   Jun 8, 2026
### [Changelog](/en/blog/know-how/changelog/)

The Unless team shares what they are working on so you can stay up to date on all new features, improvements, and fixes.
    [![Transforming legacy documentation for AI readiness](/_astro/2-image.Co78_rjt.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/transform-legacy-documentation-ai-readiness/)   Aug 5, 2025
### [Transforming legacy documentation for AI readiness](/en/blog/know-how/transform-legacy-documentation-ai-readiness/)

Turn legacy documentation into structured, searchable assets that power AI with knowledge management tools.
    [![The ROI of AI in customer support: metrics, costs, and what to expect](/_astro/know-how-metrics-for-the-roi-of-ai-in-customer-support-hero.DrNJBoMp.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/metrics-for-the-roi-of-ai-in-customer-support/)   Jun 4, 2025
### [The ROI of AI in customer support: metrics, costs, and what to expect](/en/blog/know-how/metrics-for-the-roi-of-ai-in-customer-support/)

Discover how AI boosts customer support ROI with key metrics and cost insights for SaaS solutions like Unless.
    [![Why digital autonomy matters](/_astro/know-how-why-digital-autonomy-matters-hero.C3QAhpj0.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/why-digital-autonomy-matters/)   Apr 11, 2025
### [Why digital autonomy matters](/en/blog/know-how/why-digital-autonomy-matters/)

Digital autonomy means independently managing our technology and data to ensure security and privacy.
    [![Changelog updates in 2024](/_astro/know-how-changelog-2024-hero.FVXShDqU.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/changelog-2024/)   Mar 12, 2025
### [Changelog updates in 2024](/en/blog/know-how/changelog-2024/)

The Unless team shares what they worked on in 2024 so you can stay up to date on all new features, improvements, and fixes.
    [![Changelog updates in 2025](/_astro/know-how-changelog-2025-hero.C3_neLSD.jpeg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/changelog-2025/)   Jan 7, 2026
### [Changelog updates in 2025](/en/blog/know-how/changelog-2025/)

The Unless team shares what they worked on in 2025 so you can stay up to date on all new features, improvements, and fixes.
    [![The AI platform for Europe's regulated sectors](/_astro/know-how-the-ai-platform-for-europes-regulated-sectors-hero.C1QRowCz.JPG?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/the-ai-platform-for-europes-regulated-sectors/)   Apr 4, 2025
### [The AI platform for Europe's regulated sectors](/en/blog/know-how/the-ai-platform-for-europes-regulated-sectors/)

Businesses in Europe's regulated sectors face unique challenges launching AI solutions while complying with strict regulations.
    [![Conversational AI and privacy: a user-friendly guide for end users](/_astro/know-how-conversational-ai-privacy-guide-for-end-users-hero.DKIP09mw.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/conversational-ai-privacy-guide-for-end-users/)   Apr 11, 2025
### [Conversational AI and privacy: a user-friendly guide for end users](/en/blog/know-how/conversational-ai-privacy-guide-for-end-users/)

Explore how conversational AI safeguards your privacy through secure storage, controlled access, and compliance with GDPR regulations.
    [![Privacy measures for conversational AI in the EU](/_astro/know-how-privacy-measures-for-conversational-ai-hero.DGLFruml.jpg?q=75&fm=webp&fit=fill&w=512&h=512)](/en/blog/know-how/privacy-measures-for-conversational-ai/)   Apr 11, 2025
### [Privacy measures for conversational AI in the EU](/en/blog/know-how/privacy-measures-for-conversational-ai/)

Learn 12 key strategies to ensure GDPR and EU AI Act compliance for AI technologies in the EU, safeguarding your company’s future.
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